Retain Your Best Caregivers: Top Techniques to Make Employees Feel Valued and Appreciated

By Stephen Tweed

What does it cost you when a caregiver quits?  How much easier would your life be if you could reduce your turnover and keep your best caregivers?

Data from the 2013 Private Duty Benchmarking Study from Home Care Pulse shows that the median caregiver turnover rate last year was 52.6%.  That’s up from 49.8% from the 2012 study, and we’ll have the 2014 study numbers shortly.

Research conducted by Leading Home Care and Caregiver Quality Assurance® in developing our “Cost of a Bad Hire Calculator” shows that it costs you $1,576.24 when you take into account hiring costs, on-boarding costs, and lost opportunity costs.  That doesn’t include the loss of reputation and customer satisfaction. 

It’s clear that one element of growing a highly successful home care company is to have in place processes to retain your very best caregivers.  Data from the 2013 Private Duty Benchmarking Study show that the number one way to retain caregivers is through consistently showing appreciation and recognition, and the number one  way that caregivers prefer to be recognized is “verbal recognition by Supervisor.”

In this interactive web conference, Stephen Tweed, the CEO of Leading Home Care and Founder of Caregiver Quality Assurance® will describe in detail what you need to know about caregiver appreciation and recognition, and give you some concrete ways you can make your caregivers feel more valued and appreciated. 

The numbers show that if you if you can save just one caregiver from quitting, you’ll pay for this web conference 15 times over.  Where else can you get a 15:1 return on your investment of time and money.

Join us on Thursday, March 13, 2014 at 4:00 pm eastern time for “Retainthe Best Caregivers: Top Techniques to make your caregivers feel valued andappreciated”, with Stephen Tweed and Diane West.